function getComments(reset) {
    if (reset) {
        resetComments();
    }
    if (!workorderid || workorderid == "") return;
    $('#mask_over_bg').show();
    worequest("GetComments", workorderid, function (data) {
        $('#mask_over_bg').hide();
        if (typeof (data) === "string") {
            return;
        }
        $("#li_comments").data("loaded", true);
        internal?.load(data);
    }, function (err) {
        $('#mask_over_bg').hide();
    });
}

function showComment(comment, isfirst) {
    var commoentctrl = $("#divcomments");
    var div = $("<div class='msgdiv'></div>").appendTo(commoentctrl);
    if (isfirst)
        div.css("margin-top", 0);

    var divuser = $("<div class='msgtime'></div>").appendTo(div);
    divuser.append($("<div style='float:left;font-weight: bold;'></div>").text(comment.UserName));
    divuser.append($("<div style='float:right;color: #aaa;'></div>").text(comment.SubmitDateStr));

    var divcontent = $("<div></div>").appendTo(div);
    var contentctrl = $("<div style='clear:both;'></div>");
    divcontent.append(contentctrl);
    contentctrl.html(replaceHtmlText(comment.Comment));
    if (comment.FollowUp && comment.FollowUp !== "") {
        var sendto = "";
        var emails = comment.FollowUp.split(';');
        if (emails && emails.length > 0) {
            for (var i = 0; i < emails.length; i++) {
                sendto += emails[i] + "\r\n";
            }
        }

        if (sendto !== "")
            sendto = GetTextByKey("P_WO_SENTTO_COLON", "Sent To :") + "\r\n" + sendto;
        var div_status = $("<div style='float:right;font-weight: bold;color: #aaa;'></div>").text(GetTextByKey('P_WO_SENT', 'Sent')).attr('title', sendto);
        divcontent.append(div_status);
    }
}

function addWorkOrderComment(comment) {
    if ($.trim(comment) == "") {
        //showAlert(GetTextByKey("P_FR_PLEASEINPUTTHECOMMENT", "Please input the comment."), GetTextByKey("P_WO_ERROR", 'Error'));
        return;
    }

    $('#mask_over_bg').show();

    var url = 'Maintenance/AddWorkOrder.aspx';
    var method = 'SendInternalComments';
    var data = new FormData();
    data.append('MethodName', method);
    data.append('WorkorderId', workorderid);
    data.append('Comment', encodeURIComponent(comment));
    //data.append('Emails', JSON.stringify(emailaddress));
    //data.append('Phones', JSON.stringify(phonenumbers));
    var file = internal?.file;
    if (file != null) {
        data.append('Attachment', file);
    }
    $.ajax({
        url: _network.root + url,
        type: 'POST',
        dataType: 'json',
        processData: false,
        contentType: false,
        cache: false,
        data: data,
        success: function (data) {
            $('#mask_over_bg').hide();
            if (data !== "") {
                showAlert(data, GetTextByKey("P_WO_ERROR", 'Error'));
                if (typeof internal !== 'undefined') {
                    internal.loading = false;
                }
                return;
            }
            if (typeof internal !== 'undefined') {
                internal.text = '';
                internal.file = null;
                internal.loading = false;
            }
            $('#commentsinputcount').text("0/" + $('#dialog_comments').attr("maxlength"));
            getComments();
        },
        error: function (request, textStatus, errorThrown) {
            $('#mask_over_bg').hide();
            if (typeof internal !== 'undefined') {
                internal.loading = false;
            }
        }
    });
}

function resetComments() {
    if (typeof internal !== 'undefined') {
        internal.text = '';
        internal.load();
    }
}


var communicationsLoading = false;
var communicationsLoadingWaitCount = 0;
/**Communication */
function getCommunications(reset) {
    if (reset) {
        resetCommunications();
    }
    if (communicationsLoading) {
        communicationsLoadingWaitCount++;
        return;
    }
    communicationsLoading = true;

    if (!workorderid || workorderid == "") return;
    $('#mask_over_bg').show();
    worequest("GetCommunications", workorderid, function (data) {
        communicationsLoading = false;
        $('#mask_over_bg').hide();
        if (typeof (data) === "string") {
            return;
        }
        $("#li_communications").data("loaded", true);
        customer?.load(data, customercontacts, followers);

        if (communicationsLoadingWaitCount > 0) {
            communicationsLoadingWaitCount = 0;
            getCommunications(reset);
        }
    }, function (err) {
        communicationsLoading = false;
        if (communicationsLoadingWaitCount > 0) {
            communicationsLoadingWaitCount = 0;
            getCommunications(reset);
        }
        $('#mask_over_bg').hide();
    });
}

function addWorkOrderCommunication() {
    var pmemails = customer?.contacts;
    if (pmemails == null || pmemails.length === 0) {
        if (typeof customer !== 'undefined')
            customer.loading = false;
        showAlert(GetTextByKey("P_WO_PLEASEINPUTTHEPHONENUMBEROREMAL", "Please input the phone number or email."), GetTextByKey("P_WO_ERROR", 'Error'));
        return;
    }

    var comm = customer?.text;
    if ($.trim(comm) == "") {
        if (typeof customer !== 'undefined')
            customer.loading = false;
        showAlert(GetTextByKey("P_WO_PLEASEINPUTTHEMESSAGE", "Please input the message."), GetTextByKey("P_WO_ERROR", 'Error'));
        return;
    }

    var includeStatusLink = customer?.statusLink;

    $('#mask_over_bg').show();

    var url = 'Maintenance/AddWorkOrder.aspx';
    var method = 'AddWorkOrderCommunication';
    var data = new FormData();
    data.append('MethodName', method);
    data.append('WorkorderId', workorderid);
    data.append('PMEmails', JSON.stringify(pmemails));
    data.append('Comment', encodeURIComponent(comm));
    data.append('IncludeStatusLink', includeStatusLink ? "1" : "0");
    var file = customer?.file;
    if (file != null) {
        data.append('Attachment', file);
    }
    $.ajax({
        url: _network.root + url,
        type: 'POST',
        dataType: 'json',
        processData: false,
        contentType: false,
        cache: false,
        data: data,
        success: function (data) {
            $('#mask_over_bg').hide();
            if (typeof customer !== 'undefined')
                customer.loading = false;
            if (data !== "") {
                showAlert(data, GetTextByKey("P_WO_ERROR", 'Error'));
                return;
            }
            if (typeof customer !== 'undefined') {
                customer.text = '';
                customer.file = null;
            }
            $('#msginputcount').text("0/" + $('#dialog_communications').attr("maxlength"));
            getCommunications();
        },
        error: function (request, textStatus, errorThrown) {
            $('#mask_over_bg').hide();
            if (typeof customer !== 'undefined') {
                customer.loading = false;
            }
            if (request?.readyState == 0) {
                console.log(request);
            } else {
                writelog_ironintel("onAddMessage", url + ".-1." + method + "." + JSON.stringify(param), JSON.stringify(request), textStatus + errorThrown);
            }
        }
    });
}

function OnAddCommunication() {
    addWorkOrderCommunication();
}

function resetCommunications() {
    if (typeof customer !== 'undefined') {
        customer.text = '';
        customer.load();
    }
}